Company : Amazon.com Services, Inc.

Company Website | Twitter | Facebook | Linkedin

Job Location : SEATTLE, WA

Country : United States

Contract : Full Time

Salary : N/A

Job language : English

Direct Link to apply : https://us-amazon.icims.com/jobs/666998/player-relations-specialist/login

Job Description

At Amazon Game Studios (AGS), we believe that games have the power to connect communities at a massive scale. We are seeking the industry’s best to help us create, publish, and support our ambitious efforts across PC, console and mobile platforms. Join us, and you’ll have the power of Twitch, AWS, and the entire Amazon ecosystem to shape the future of games.

AGS is seeking a talented Player Relations Specialist to partner with our Amazon Game Studios team in Seattle to build thriving game communities from the ground up. At AGS-Seattle, you’ll have the power of Amazon Web Services’ cloud, Twitch, and Amazon’s digital and physical media publishing infrastructure available as raw material to forge a future filled with amazing experiences for gamers, broadcasters, and creators. You will collaborate and interact closely with the development team, cross functional marketing, esports, and PR teams, external partners, and other departments throughout the Amazon ecosystem and Twitch.

The Player Relations Specialist will be responsible for developing the relationship between the game studio and the player community. As a gamer yourself, player empathy drives you in engaging in authentic and passionate exchanges with the community. Beyond being an excellent writer, you also understand enough game design and game development to be able to sit as a respected contributor at the same table with the rest of the game development team. You are as ready to advocate for the player perspective as you are to be an evangelist for the game team, with a focused mission to elevate the quality and the material impact of a two-way conversation with players. You care about the vocal minority in the community, but you also want to find the needs of the silent majority to best arm the team with the full picture. You know that trust is earned in the long term and can be broken in an instant, and love the idea of protecting it.

Expectations of the Role

  • Develop a deep understanding of our players and their needs to meaningfully impact game development
  • Drive internal evangelism for our Player Relation engagement philosophy and guidelines at AGS
  • Train the game team to engage with the player community in effective conversations
  • Organize regular opportunities for planned engagements, such as AMAs, dev diaries and forum jams
  • Develop programs to identify, enlist, support, and continually engage key broadcasters and community leaders
  • Manage the game’s alpha testing program in partnership with the game team, bringing core gamers in the fold of the design process before the game is even released
  • Engage with players daily in our forums, on Discord, Reddit and social media to arm the game team with real time player sentiment and top community conversations
  • Oversee moderation for the game and the game forums, and curate our forum threads
  • Create weekly reports that actively impact studio decision-making and prioritization
  • Compile accurate patch notes written in relatable terms, explaining the rationale behind changes to the game
  • Lead our engagement with the player community at events to elevate our relationship with players to the next level
  • Contribute written content to the news stream and manage the game social media channels
  • Ensure clear communication and coordination across relevant teams

Skills and Experiences

  • BA degree required
  • Core gamer with experience in online gaming, esports, broadcasting, and content creation
  • Established network in professional gaming, Twitch broadcasting, and content creation circles
  • Proven track record of excellent written communication
  • Literate in game design and game development
  • Experience with tracking player sentiment with analytics and reporting
  • Passion for games and the gamer community
  • Ability to travel 

Preferred Qualifications

  • Twitch partner or affiliate
  • Experience playing online multiplayer games at a competitive level
  • Deep understanding of the esports ecosystem

About Stakrn

Stakrn is a french company, with a worldwide staff, dedicated to promote eSports & Gaming industries and to generate opportunities within this space. With global services, Stakrn allows : - professionals to reach new partners and enhance their business (www.stakrn.com) - brands and eSports actors to make efficient sponsorship strategies (www.stakrn-agency.com) - eSports event organizing: conferences, consulting, teambuilding....