Company : Ubisoft

Company Website | Twitter | Facebook | Linkedin

Job Location : Morrisville, NC

Country : United States

Contract : Full Time

Salary : N/A

Job language : English

Direct Link to apply : https://jobs.smartrecruiters.com/Ubisoft2/743999658166541-esports-community-manager

Ubisoft, a global leader in the video games and entertainment software industry, is currently seeking a full-time eSports Community Manager for its Community department. This individual will take part in collaborating, developing, implementing, executing, and reporting on our competitive communication strategy and tactics. The ideal candidate is passionate, engaging, organized, and skilled at moving multiple tasks to completion; they love gaming and are enthusiastic about community interaction, proficient in social media and moderation, and comfortable in all digital/online environments.

Responsibilities:

  • Collaborate and execute an esports community-focused strategy and content campaign with an emphasis on existing programs
    • Program information and schedules
    • Team and player content
    • Live broadcast/play day support and coverage, including messaging, content, moderation, and reporting
    • News and blog articles
    • Video and content management
  • Build an identity and develop an active and engaged relationship with players in the competitive community, including a calendar of content, events, and activities designed to keep players engaged with the competitive programs
  • Assess the competitive community’s pulse, understand community concerns, and communicate community status to internal development partners
  • Coordinating communication and content activity, interfacing with internal production resources to produce assets required to support content deliverables
  • Management and production of daily, weekly, and monthly internal reports of activity and sentiment as well as outward facing reporting, content, and infographics
  • Assist in building a direct to player communication experience with the community

Skills and Experiences

  • 2-3 years experience in esports, entertainment, or traditional sports programs
  • 2-3 years in community management or customer service role
  • Basic understanding of the various components that make up an esports program
  • Excellent written and oral communication skills and the ability to create quality documentation for internal and external audiences
  • Proficiency with MS Office, especially Word, Excel, and PowerPoint
  • Strong understanding of social media platforms and services (such as Facebook, Twitter, reddit, blogs, etc.)
  • Gaming experience across multiple platforms and genres
  • Available to work nights and weekends as needed based on live event coverage needs
  • Able to travel regularly, including international destinations

About Stakrn

Stakrn is a french company, with a worldwide staff, dedicated to promote eSports & Gaming industries and to generate opportunities within this space. With global services, Stakrn allows : - professionals to reach new partners and enhance their business (www.stakrn.com) - brands and eSports actors to make efficient sponsorship strategies (www.stakrn-agency.com) - eSports event organizing: conferences, consulting, teambuilding....